Shipping & Returns
Clear delivery details and exchange guidance for every Luminex order.
Nationwide Delivery
We deliver nationwide across Ghana. Your shipping cost is calculated automatically at checkout based on your delivery location.
Checkout Clarity
Delivery fees appear before payment, so you can review the full order total before completing your purchase.
Exchanges
Exchanges are considered case by case for sizing or fit concerns and must be requested within 12 hours of receiving your order.
Shipping
We deliver nationwide across Ghana. Your shipping cost is calculated automatically at checkout based on your delivery location — no surprises, ever.
Returns & Exchanges
All sales are final. Exchanges are considered on a case-by-case basis — for example, if the size is incorrect or the fit isn't right.
To request an exchange, reach out within 12 hours of receiving your order. Approval is required before any exchange is processed. Exchanges are subject to item availability and must be for the same product in a different size.